The CPE is excited to announce our new A.I. Professional Learning Series, which consists of six 4-hour online self-paced workshops exploring how A.I. can be applied in customer service, HR, sales and marketing, accounting and finance, IT operations, and cybersecurity. Each of these workshops can be completed anytime between February 16 and April 30, 2026. Participants are eligible to earn a digital badge, which they can then post on their LinkedIn profiles, at the end of each workshop.
In this workshop, you’ll learn how artificial intelligence can enhance customer service and experience. This workshop focuses on using A.I. tools, like chatbots, to provide 24/7 support, resolve simple issues, and deliver personalized interactions through intelligent automation.
This program was developed, promoted, and delivered through a collaborative partnership between the CPE, the MKE Tech Hub Coalition, and Waukesha County Technical College (WCTC), with funding provided by HERA (Higher Education Regional Alliance) and the US Department of Education Microcredential Grant Project.*
* HERA Microcredential Grant funding provided by US Department of Education: Award P116Z24014917
