Customer Service Skills

Offered by

Topic

Business

Format

Synchronous

Audience

any

Duration

Intermediate (4 months or less)

Customer Service Skills course/badge

The earner of this badge will be proficient in the principles, theory, and hands-on activities related to customer service, which includes providing effective customer satisfaction in any business organization domestic or international. Skills learned to include effective listening, oral and written communication, analytical and problem-solving skills, and teamwork.

**SKILLS LEARNED** Analytical & Problem-Solving, Effective Communication, Effective Customer Service, Interpersonal, Professionalism